Last updated on 1st Sept. 2025.
1. Overview
At Parul Fashion, we are committed to delivering your order quickly, safely, and efficiently. This Shipping Policy outlines our shipping methods, delivery timelines, charges, and related procedures.
2. Shipping Coverage
- We currently ship across India.
- For international shipping, please contact our support team before placing an order. (If applicable)
3. Order Processing Time
- Orders are usually processed and dispatched within 1–3 business days after successful payment confirmation.
- Orders placed on Sundays or public holidays will be processed the next business day.
- In case of delays (due to high demand or logistics issues), we will notify you by email or phone.
4. Estimated Delivery Time
|
Location Type |
Estimated Delivery Time |
|
Metro Cities |
3–5 business days |
|
Tier 2 & Tier 3 Cities |
4–7 business days |
|
Remote Areas/Villages |
5–9 business days |
Note: Delivery times are estimated and may vary due to factors beyond our control (weather, strikes, courier delays, etc.).
5. Shipping Charges
- Free Shipping on all prepaid orders above ₹5000/-
- For orders below ₹5000/-, a nominal shipping charges of ₹49–₹99 may apply (based on location and weight).
- Cash on Delivery (COD) orders may attract an additional service fee (e.g., ₹40), which will be shown at checkout.
6. Order Tracking
- Once your order is shipped, you will receive a confirmation email/SMS with tracking details.
- You can track your shipment on the courier partner’s website using the tracking number.
7. Cash on Delivery (COD)
- COD is available in select pin codes.
- Please ensure that someone is available at the delivery address to receive and pay for the order.
- Repeated refusal of COD orders may result in restrictions on future COD purchases.
8. Delivery Delays or Issues
- If your order is delayed, lost, or arrives damaged, please contact us immediately at support@parulfashion.com or call 033-48144011 or Whatapps +91 9147376709.
- We’ll work with the courier to resolve the issue or arrange a replacement/refund where necessary.
9. Incorrect Shipping Address
- Please double-check your delivery address before confirming the order.
- We are not responsible for delivery failures due to incorrect or incomplete addresses.
10. Contact Us
If you have any questions regarding shipping, feel free to reach out:
📧 Email: support@parulfashion.com
📞 Phone: 033-48144011, or Whatapps +91 9147376709
🏢 Address: 88 J K Street, Near HDFC Bank, Uttarpara, Hooghly, West Bengal-712258
